Privacy policy

Providing personal data, as well as consent to their processing are completely voluntary. All personal data provided to us is processed only to the extent and purpose for which you have agreed. However, if you decide not to provide us with the necessary data to process the order and you do not agree to their processing, unfortunately we will not be able to process your order.

Please remember that you have the right to update, inspect, transfer or be forgotten at any time, that is, to delete your personal data. You can do it using our help, which we will gladly provide. We assure you that our company adheres to a restrictive personal data security policy. Your personal data is safe with us and we make every effort to increase this level year by year. We believe that reading our privacy policy will make you feel safe and enjoy shopping at our online stores.

1. Who is the administrator of personal data?

The administrator of personal data (hereinafter referred to as the Administrator), which is responsible for ensuring the security of your personal data is:

JMC Sp. z o.o.

ul. Olszewskiego 3A, 51-642 Wrocław

REGON: 022068127 / KRS: 0000450048 / NIP: 898-220-26-42

owner of the siberica.com.pl online store, hereinafter referred to as "Our shop".

II. How do we protect your personal data?

The administrator has implemented in JMC Sp. z o.o. a number of security procedures for personal data and IT system security procedures that ensure effective protection of your personal data.

The most important elements of the personal data protection system are:

A. GeoTrust Rapid SSL Certificate. It guarantees that communication between your computer and www.siberica.com.plis encrypted with a 256-bit key.

B. Access to your personal data is available only to those employees of the Administrator who have been trained in accordance with a restrictive procedure.

C. The IT system of the Administrator meets all standards of personal data protection.

Technical and organizational measures ensuring protection of data processed in accordance with the requirements specified in the provisions on personal data protection, including the regulation of the Minister of Interior and Administration of 29 April 2004 on personal data processing documentation and technical and organizational conditions to which they should correspond IT devices and systems used to process personal data (Journal of Laws No. 100, item 1024) and standards of ISO / IEC 27003.

The administrator has fulfilled all the rights provided for in the scope of personal data protection

2. Which informations you have to provide and why?

A. Registration

During registration, please provide us with the data necessary to set up an account in the IT system of our store, so you do not have to waste time refilling the entire order form with each subsequent purchase. By registering, you save time and money because registered customers participate in the loyalty program and get rebates for earlier purchases.

Join the customer after logging also has the ability to verify the status of the order and the history of their purchases. Registered and logged in customer can correct, complete or delete data from our store at any time; more information on deleting data is provided in point VII.

During registration please provide:

1. name and surname - necessary for us to issue a sales document and address the package;

2. address (street, house number or house and apartment number, zip code and city) - we need to address the parcel;

3. e-mail - necessary to log in to our store and communication related to the use of our store;

4. telephone number - necessary in case of choosing some delivery methods (required by carriers).

The data provided during registration are processed exclusively by our Store and are not used in any other way.

B. Placing an order

During placing an order, please provide us with the data necessary to complete the order, which in the case of registered and logged in Clients are partially collected automatically from the data provided during registration.

During placing an order please provide:

1. name and surname or name of the company / institution - necessary to issue a sales document and address the package;

2. address (street, house number or house and apartment number, zip code and city) - necessary to address the parcel;

3. e-mail - necessary for communication related to the implementation of the contract;

4. telephone number - necessary for the selection of some delivery methods (required by carriers).

5. date of birth - its application is necessary to verify the legal capacity to make an order and consent to the processing of personal data. Making a purchase by default is not possible if the user's age does not exceed 13 years. If you are a parent and agree to make purchases by your child, please contact us. Contact details are available in section IX of this Privacy Policy.

If, during placing an order, the Customer chooses a delivery to a different address than the one indicated at registration or placing an order, please provide additionally:

1 name and surname or name of the company / institution - necessary to address the parcel;

2 address (street, house number or house and apartment number, zip code and city) - necessary to address the parcel;

3. telephone number to the recipient- necessary for the selection of some delivery methods (required by carriers).

If, during placing an order, the Customer chooses to issue a sales document for other data than indicated at registration or placing an order, please provide additionally:

1. name and surname or name of the company / institution - necessary to issue a proof of sale;

2. address (street, house number or house and apartment number, zip code and city) - necessary to issue a proof of sale;

3. NIP number - necessary to issue proof of sale.

The data provided during placing the order is processed by Our Shop and the following entities in the following range:

1. name and surname, address, telephone number, e-mail address indicated as the delivery address are provided to the shipping companies in the form of a label / consignment note which is also a delivery order depending on the type of package selected:

a) Poczta Polska SA, ul. Rodziny Hiszpańskich 8, 00-940 Warsaw

b) FedEx Express Polska Sp. z o.o., ul. Zakrzowska 21a, 51-318 Wrocław

c) InPost S.A., ul. Malborska 130, 30-624 Krakow

d) DPD Strefa Paczki Sp. z o.o., ul. Mineralna 15, 02-274 Warsaw

e) Furgonetka Sp. z o.o., ul. Inżynierska 8, 03-422 Warsaw

2. E-mail address is forwarded to:

a. Opineo Sp. z o.o. based in Wroclaw, the operator of the opineo.pl service in order to complete the survey of the evaluation of the contract and the product assessment questionnaire.

In the case of using the payment using an external payment system, all data provided after switching to the payment operator's website remain registered only in its database and are not in any way available or stored by www.siberica.com.pl.

Our store cooperates with the following payment operators:

1. PayU SA, ul. Grunwaldzka 182, 60-166 Poznań

2. Przelewy 24, ul. Kanclerska 15, 60-327 Poznań.

C. Newsletter subscription

If you subscribe the newsletter and agree to receive it in the registration process or ordering process, please only enter your e-mail address to which commercial information will be sent from the Administrator. You can unsubscribe at any time by logging in to your account in our store or by clicking the link cancelling the subscription and located in the footer of each newsletter. When you register for the newsletter, we also ask for your name because we believe that personalized e-mails are important and welcome.The data provided during the subscription to the newsletter is processed by Our shop and the following entities:

1. Edrone Sp. z o.o., ul. Szlak 77/220, 31-153 Kraków.

IV. Your personal data, which are collected automatically when you enter our storeThe IT system used by the Administrator automatically collects in the logs data related to the device you use during connecting to our store. These data are collected only for statistical purposes and concern: the type of device, operating system, type of web browser, screen resolution, color depth, internet ID, internet service provider, or the address of entry to our store and are used only in the process of optimizing the store website, in order to provide the greatest convenience of use.These data are never combined with the data referred to in point III and are only material for statistical analysis and system error correction mechanisms.

V. Privacy policy of our partners

The administrator selects his business partners very carefully and also carefully verifies the inclusion of links to other websites in Our Stores. However, we recommend that you verify each of our partners on your own and decide for yourself if you want to entrust your personal data to them.

VI. Sharing your personal data

In special situations where the applicable law requires the Administrator to share the collected data with state authorities, the Administrator will provide such data. Except for these situations, your personal information will only be disclosed to the extent, purpose and entities listed in this Privacy Policy.

The current text of the Privacy Policy is always at CLICK - privacy policy

VII. The right to be forgotten

The administrator at your request will immediately delete your personal data, you can do it yourself through the User Panel available in our store. However, it is not possible to completely delete personal data in each case. In case of that your personal data takes the form of accounting documents, such as a VAT invoice, the Administrator is obliged to store the data provided by you for a period of five years. Also in the case of your purchase, the Administrator will process your personal data for a reasonable period of time until the period of possible claims expires. In both mentioned cases, personal data stored by the Administrator at your request may be limited to the necessary minimum.

VIII. The right to transfer data

Upon your request, the administrator may provide the personal data provided by you to the entity indicated in the application. Remember that this law only applies to data provided directly by you, and the data provided will not contain any analysis or other information generated without your direct participation.

IX. Profiling

In order to provide services best suited to the user's preferences, the Administrator provided processing of user data to the Trusted Partner Edrone Sp. Z o.o. in order to perform the Marketing Automation task. This means that if you put products in your basket and then leave our store you will receive an e-mail informing about the possibility of continuing shopping, we act so as to save the time of our Store's users. The exact list of personal data processed by edrone is available under the link https://edrone.me/pl/docs#trace-api-mandatory-fields-for-specific-action-types.

X. Contact

Our store contacts you using the email provided, and only in specific situations we use the telephone number provided by you.

If you have any questions or concerns regarding the Privacy Policy and the security of your personal data, we encourage you to contact us at our email address:

sklep@siberica.com.pl

If you want to update or delete your personal data, unless you can or do not want to do it yourself, please contact us at our email address:

sklep@siberica.com.pl

In the above cases, you can also correspond with us at:

JMC sp. z o.o.

Ul. Ostrowskiego 9

53-238 Wrocław

XI. Cookies Policy

A. Personal data administrator

The administrator of Personal Data is JMC Sp. z o.o. with headquarters in Wrocław at Olszewskiego 3A, 51-642 Wrocław.

1. What are cookies?

Cookies are small text files (.txt.) saved by a web server on a user's workstation (usually in ROM). The data contained in cookies allows you to read information contained in them only to the server that created them. Cookies are used most often in the case of counters, surveys, online stores, websites that require login, advertisements and to analyze visitors' activity.

2. What is the role of cookies?

Cookies contain various data about activities performed on the website by its workstation, including, for example, the contents of its shopping basket on the website. Thanks to them, the server owner who sent cookies can easily get to know the user's IP address, as well as, for example, check which pages he was browsing before accessing his website. In addition, the server owner can check what browser the user is using and whether or not there was error information while displaying the page. It is worth noting, however, that these data are not associated with specific people browsing the site but only with a workstation connected to the Internet on which the cookie was saved (in cookies, there is no data to link the Internet ID with any other personal data)

3. How do we use cookies?

Typically, the data is used to automatically recognize a specific user by the server, which can then generate a dedicated page for him. This enables, for example, customization of websites login services or some contact forms.

JMC Sp z o.o., the owner of the siberica.com.plonline store uses cookie files to optimize the appearance and function of the website, as well as to adapt its content to the user's preferences.

We also use them to create anonymous statistics, with the exception of personal user identification with the help of our trusted partner Google Inc. We use the Google Analytics tool for this purpose. This helps us to understand how users use our store's website and to improve its content.

In addition, JMC Sp. z o.o. may allow the inclusion of cookie files on the user's workstation, to ensure the proper functioning of the website, by external entities or on their behalf. This helps to monitor and check its performance. The subject is, inter alia, the previously mentioned Google Inc.

Our stores also use the Google AdWords cookie technology to enable our stores to assess the correctness and effectiveness of their advertising activities using the AdWords network. Google may also transfer this information to third parties if it is required to do so by law or if they process such information on behalf of Google. These data are never combined with data provided by the user in the account registration and ordering processes and constitute only material for statistical analysis and system error correction mechanisms.

The user can set up a web browser on his workstation in such a way that the cookie files are accepted or deleted depending on his will. This means that with the help of browser settings, you can prohibit the web server from saving cookie files, in general in the memory of your workstation, or set them to be deleted at a specific time. Detailed information is available on the websites of browser manufacturers.

XII. Complaint about the processing of personal data

The User may file a complaint about the processing of personal data by the Administrator to the President of the Office of Personal Data Protection. Address details below.

Office of the Office for Personal Data Protection

ul. Stawki 2 00-193 Warsaw

Tel. 22 531 03 00

fax. 22 531 03 01

kancelaria@uodo.gov.pl

Office opening hours: 8.00 - 16.00

Hotline: 606-950-000 (10.00 - 13.00)

Legal basis: Act of 10 May 2018 on the protection of personal data (Journal of Laws 2018 item 1000).